Privacy Policy

Privacy Policy

Innovative Drive Systems EOOD

Last updated: 05.11.2025

1. Introduction

This Privacy Policy explains how Innovative Drive Systems EOOD ("we", "our", "us") collects, uses, and protects your personal data in compliance with the EU General Data Protection Regulation (GDPR).
We are a company specialized in mechanical engineering, machine design, component and assembly development, and 3D printing services.
Protecting your privacy and personal data is of utmost importance to us.

2. Data Controller

Innovative Drive Systems EOOD
Address: 12 Arda Street, 4000 Plovdiv, Bulgaria
Email: ids.bulgaria@gmail.com
Phone: +359 (0) 877 878 584
Website: cadengineeringoffice.blogspot.com

3. What Personal Data We Collect

We may collect and process the following types of personal data:
- Contact details – name, email address, phone number, company name
- Project-related information – technical requirements, drawings, or files provided for quotation or production
- Business communication data – messages, emails, or meeting notes related to cooperation
- Website usage data – IP address, browser type, pages visited, and other analytical data collected via cookies (see Section 8)
We do not collect sensitive personal data (for example, related to health, religion, or political opinions).

4. Purpose and Legal Basis for Processing

We process your data only when necessary for:
- Responding to inquiries and preparing project quotations
- Performing and managing contractual obligations
- Providing design, engineering, or 3D printing services
- Ensuring proper communication and customer support
- Fulfilling legal and accounting obligations
- Improving our services and website performance
The legal bases for data processing are Article 6(1)(b) (contract performance), Article 6(1)(c) (legal obligation), and Article 6(1)(f) (legitimate interest) of the GDPR.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
When the retention period expires, data is securely deleted or anonymized.

6. Data Sharing and Disclosure

We do not sell, trade, or rent personal data.
Data may be shared only with:
- Trusted service providers (such as IT, accounting, or hosting providers) bound by confidentiality agreements
- Legal or regulatory authorities when required by law
All third parties are required to ensure an appropriate level of data protection.

7. Your Rights Under GDPR

You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time (if applicable)
- Request data portability
- Lodge a complaint with a data protection authority (for example, the Commission for Personal Data Protection in Bulgaria)
To exercise your rights, please contact us at ids.bulgaria@gmail.com.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and analyze traffic.
You can disable cookies through your browser settings.
No personally identifiable data is stored through these tools.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
This includes encrypted communications, controlled access, and secure data storage.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business operations.
The latest version will always be available on our website with the date of the last update.

Contact

For any questions or concerns about how we process your personal data, please contact us at:
Email: ids.bulgaria@gmail.com
Phone: +359 (0) 877 878 584
Website: cadengineeringoffice.blogspot.com